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Frequently Asked Questions about Auto Repair

Please reach out to us at mccluresauto@gmail.com or (318)925-2362 if you cannot find an answer to your question.

Yes, McClure's works with all major insurance companies and helps document accident-related damage, submits supplements, and communicates about the repair process. 


No. Louisiana vehicle owners generally have the right to select the repair facility they trust. Your insurance company may recommend a shop, but you are not required to use it.


A supplement is a request for additional repair costs discovered after the vehicle is disassembled or inspected more thoroughly. Hidden damage is common in collision repairs. 


Parts decisions depend on the vehicle, policy, and repair circumstances. McClure's reviews the proposed parts and alerts the vehicle owner when fit, quality, safety, or availability creates a concern. 


Modern vehicles contain cameras, radar units, sensors and computerized safety systems. Certain collision repairs may require scanning, aiming or calibration to confirm those systems operate correctly. 


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